How Will I Receive My Award?

Accommodation Fee Reduction

If you are receiving the Royal Holloway Bursary, you can use your award to offset your accommodation fees. If you would like to do this, please contact us at student-administration@royalholloway.ac.uk letting us how much of the award you would like to use to offset against your accommodation fees. 

Accommodation fee reductions will be carried out automatically and you will be told if there is an outstanding balance that you need to pay. You can also check this information in the Money tab of Campus Connect.

Cash Awards

Cash awards are made by BACS transfer to the bank account details you have provided us with on Campus Connect. Please refer to our FAQs page for advice on how to upload your bank details to Campus Connect. The payment dates for the awards are the last day of term, in December, March and June.

If you have received an email asking you to provide us with your bank details so we can make a payment to you, you will need to add these to Campus Connect. Once your details have been successfully updated you will receive a confirmation email from us and the below timetable shows when you can usually expect your payment:

Incorrect Bank Details

If you provide us with incorrect bank details, we are not able to issue a new payment until we have the funds returned to us by the bank. This normally takes a minimum of 21 days.