Directorate of Student Life (Wellbeing & Experience)
Our Student Life (Wellbeing & Experience) teams provide assistance and guidance to students about their wellbeing and university life including support and reasonable adjustments to manage your own educational and personal progression. Our specialist staff are pleased to talk to all students and staff about any issue relating to student support, wellbeing and experience. All our teams are commited to supporting you in being successful in your academic studies, personal development and to empower you to make the most of your experiences at university. We encourage students to talk to us for advice and guidance at the earliest opportunity to prevent an issue becoming overwhelming and to share with us if they have concerns about another student.
- Helen Groenendaal, Director of Student Life (Designated Safeguarding Lead, Prevent Lead & Student Conduct Officer)
Here are further details of our staff teams, their contact details and an overview of the areas of wellbeing & experience support and advice they provide for students
Supporting you....with an active lifestyle
Keeping active can help reduce stress, develop friendships and support your mental wellbeing. We have something for everyone, no matter your experience or confidence level.
Contact the team for advice and support.
- Rachel Graham, Head of Active Lifestyle & Sport
- Kieran Nixon, Sports Development Senior Manager
- Adam Sams, Sports Facilities & Grounds Senior Manager
- Becci Gilbert, Sports Operations Manager
- Reece Stennett, Assistant Sports Operations Manager
- Kate Smith, Sports Systems & Admin Senior Officer
- Lewis Johnson, Sports Grounds Manager
- Vacancy, Sports Grounds Person (Skilled)
- Fraser Bruce, Strength & Conditioning Coach
- Vacancy, Sports Workforce Officer
- Adam Fisher, Campus Sport & Physical Activity Officer
- Francis Overton, Sports Digital Communications Officer
- Chantelle Rowe, Active Lifestyle & Sports Co-ordinator
- Dominic Lynch, Duty Officer
- David Cole, Duty Officer
- James Madeira, Duty Officer
- Vacancy, Duty Officer
View their student intranet page for more information.
Supporting you....with your conduct
- Helen Groenendaal, Director of Student Life & Student Conduct Officer
- Vacancy, Conduct & Investigations Adviser
View our regulations here.
Supporting you....through counselling
The Counselling team provide students with the chance to talk about personal and emotional concerns in a friendly, non-judgmental and confidential setting.
Contact the team for advice and support.
- Meena Pervez, Head of Counselling & Mental Health
- Dee Raja, Counsellor
- Pat Simpson, Counsellor
- Kenny Aruwa, Counselling Caseworker
- Jenny Chivers, Counselling Caseworker
- Letitia Green, Counselling Caseworker
- Caroline Hambleton, Counselling Caseworker
- Jacqui Hames, Counselling Caseworker
- Karen Macmillan, Counselling Caseworker
- Salwabil Miah, Counselling Caseworker
- Victoria Turton-Blyth, Counselling Caseworker
- Barry Lee, Trainee Counsellor
- Faiza Akram, Counselling Co-ordinator (job share; Wed - Fri)
- Helen Beaumont, Counselling Co-ordinator (job share; Mon - Wed)
View their student intranet pages for more information.
Supporting you....with your disability
The Disability & Neurodiversity team support disabled, dyslexic or neurodiverse students, students with a mental health condition, and those with a chronic (12+ months) medical conditions. They work to remove barriers to enable them to achive their full academic and social potential.
Contact the team for advice and support.
During term the team hold drop-ins for students each day between 11am - 2pm.These are held on Zoom on Monday and Friday and in person on Tuesday, Wednesday and Thursday.
- Julie Wright, Head of Disability & Neurodiversity
- Mona Khatibshahidi, Academic Adviser
- Helen Fisher, Academic Adviser
- Jackie Knowles, Academic Adviser
- Fiona Lambie, Academic Adviser
- Deon Chorley, Mental Health Adviser
- Chris Troughton, Mental Health Adviser
- Phil Puttock, Specialist Mentor
- Emilie Titterrell, Disability Adviser
- Sindy Cheung, Disability Adviser
- Susan Jewitt, Disability Adviser
- Emma Austin, Disability Adviser
- Fenella Attwell, Disability & Neurodiversity Co-ordinator.
- Plus a team of Specialist Mentors & Student Helpers.
View their student intranet pages for more information.
Supporting you....with your finances
The Financial Advice team aim to ensure a students' time at university is as financially stress-free as possible. They provide budgeting advice and can provide funding assistance through the Study Support Grant.
Contact the team for advice and support.
- Tom Pease, Head of International & Money Advice
- Kate Corti, Money & Funding Adviser
- Kerry Prendergast, Money & Funding Adviser
View their student intranet pages for more information.
Supporting you....while living in halls
Our Hall Life team promotes and supports a positive experience for all students living in our halls of residence.
Contact the team for advice and support.
- Chris Ford, Head of Hall Life
- Carolyne Wishart, Hall Life Co-ordinator
- Lucy Green, Hall Life Events & Communications Officer
- Plus the student Hall Life team of Duty Officers and Assistants.
View their student intranet pages for more information.
Supporting you....as an international student
The International Advice team give students advice on visa issues and support international students' integration into study and life in the UK.
Contact the team for advice and support.
- Tom Pease, Head of International & Money Advice
- Catherine Lithgow, International Adviser
- Scott Lindsay, International Adviser
- Amanda Ellis, International Funding Adviser
- Szu Ho, International Advice Co-ordinator
View their student intranet pages for more information.
Supporting you....with your mental health
The Mental Health Practitioner team provide mental healthcare to students who require support in primary care, and are a common point of entry for triage, assessment and referral (where needed) onto specialist mental health services.
Contact the team for advice and support and, if appropriate, to book a mental health triage appointment.
- Rianna Breen, Mental Health Practitioner
- Joanna Lee, Mental Health Practitioner
- Jane Gittins, Mental Health Practitioner
- Caroline Roopun, Mental Health & Wellbeing Supervisor
View their student intranet page for more information
Supporting you....with your faith and spirituality
The Multifaith Chaplaincy team aim to model inclusion on campus and the Chaplains work together to support spiritual and religious development. They are happy to offer a listening ear to anyone in need - whether you have a religious belief or not.
Contact the team for advice and support.
- Revd. Daniel Walker, Anglican Chaplain
- Vacancy, Catholic Chaplain
- Nisar Shaikh, Muslim Chaplain
- Jackie Barber, Multifaith Chaplaincy & Weddings Co-ordinator
View their student intranet pages for more information.
Supporting you....with wellbeing guidance
The Wellbeing Support triage team offer wellbeing advice and guidance to students to support you in maintaining a healthy lifestyle which will enable you to make the most of your Royal Holloway experience. They also oversee the Be a Good Neighbour & Halls to Home campaigns supporting students living in the local community.
Contact the team for support and advice.
The team hold drop in sessions between 11:00am - 2:00pm each weekday during term. These are held on Zoom on Monday, Wednesday, and Friday and in person on Tuesday and Thursday.
- Lucy Cox, Head of Wellbeing Support
- Emma Stanley, Wellbeing Adviser
- Louise Clare, Wellbeing Adviser
- Delphine Greene, Wellbeing Adviser
- Rosie Passmore, Wellbeing Adviser
- Hannah Jelbart, Wellbeing Adviser
- Joe Spooner, Wellbeing Adviser
- Julia Gawelda, Wellbeing Adviser (from May 2024)
- Vacancy, Wellbeing Adviser
- Steve Stubbs, Harassment & Wellbeing Adviser
- Chris Evans, Harassment & Wellbeing Adviser
- Lizzy Harvey-Hawes, Community Wellbeing Co-ordinator
- Phil Simcock, Carolyne Wishart, David Hannaby, Vacancy, Community Wellbeing Advisers
View their student intranet pages for more information.
You can make direct contact with any of our teams through the team email mailbox
Our teams have members of each team available on the Egham campus each weekday. All teams remain contactable by email and MS Teams as well.
Student appointments with our advisers can be via MS Teams or face-to-face; please state your preference to the team you would like to meet with.
We welcome feedback from students and staff on our services to help us continually advance and develop.
Please complete our online feedback form to help us best support you at Royal Holloway.