Student Advisory & Wellbeing

Details of the wellbeing teams who are here to support you at Royal Holloway 

Wellbeing Department

Our Wellbeing teams provide assistance and guidance to students about their wellbeing and university life including support and reasonable adjustments to manage your own educational and personal progression.  Our specialist staff are pleased to talk to all students and staff about any issue relating to student support and wellbeing. All our teams are commited to supporting you in being successful in your academic studies, personal development and to empower you to make the most of your time at university.  We encourage students to talk to us for advice and guidance at the earliest opportunity to prevent an issue becoming overwhelming.  

  • Helen Groenendaal, Head of Wellbeing (Student Conduct Officer, Prevent Lead & Designated Safeguarding Lead)

Here are further details of our staff teams, their contact details and an overview of the areas of wellbeing support and advice they provide for students  

Wellbeing: Conduct 

 Supporting you....with your conduct

  • Helen Groenendaal, Student Conduct Officer (& Head of Wellbeing department)
  • Under recruitment (new role), Conduct & Investigations Adviser 

Wellbeing: Counselling 

Supporting you....through counselling 

The Counselling team provide students with the chance to talk about personal and emotional concerns in a friendly, non-judgmental and confidential setting.

Contact the team for advice and support.

  • Pat Simpson, Head of Counselling
  • Dee Raja, Counsellor / Supervisor
  • Kenny Aruwa, Counselling Caseworker
  • Jenny Chivers, Counselling Caseworker
  • Karen Macmillan, Counselling Caseworker 
  • Nicky Rodgers, Counselling Caseworker
  • Victoria Turton-Blyth, Counselling Caseworker
  • Anna Disley, Counselling Caseworker 
  • Helen Beaumont, Counselling Co-ordinator (job share; Mon-Wed)
  • Faiza Akram, Counselling Co-ordinator (job share, Wed-Fri) 

View their student intranet pages for more information.

Wellbeing: Disability & Neurodiversity

Supporting you....with your disability

The Disability & Neurodiversity team support disabled, dyslexic or neurodiverse students, students with a mental health condition, and those with a chronic (12+ months) medical conditions. They work to remove barriers to enable them to achive their full academic and social potential. 

Contact the team for advice and support.

The team hold Zoom virtual drop-ins for students each day between 11am - 2pm.

  • Julie Wright, Head of Disability & Neurodiversity
  • Jackie Knowles, Academic Adviser
  • Mona Khatibshahidi, Academic Adviser
  • Fiona Lambie, Academic Adviser
  • Bethany Gale, Mental Health Adviser 
  • Chris Troughton, Mental Health Adviser 
  • Susan Jewitt, Disability Adviser
  • Emilie Titterrell, Disability Adviser
  • Nickie Webb, Disability Adviser
  • Fenella Attwell, Disability & Neurodiversity Co-ordinator 
  • Plus a team of Specialist Mentors & Student Helpers

View their student intranet pages for more information.

Wellbeing: Financial Advice

Supporting you....with your finances 

The Financial Advice team aim to ensure a students' time at university is as financially stress-free as possible. They provide budgeting advice and can provide funding assistance through the Study Support Grant.

Contact the team for advice and support.

  • Tina Barnard, Financial Advice Manager
  • Charlene Dawkins, Student Financial Adviser

View their student intranet pages for more information.

Wellbeing: International Advice

Supporting an international student 

The International Advice team give students advice on visa issues and support international students' integration into study and life in the UK.

Contact the team for advice and support.

  • Denise Keable, Head of International Support & Inclusivity
  • Robert Young, International Student Adviser
  • Amanda Ellis, International Funding Adviser
  • Szu Ho, International Advice Co-ordinator

View their student intranet pages for more information.

Wellbeing: Mental Health

 Supporting you....with your mental health

The Mental Health Practitioner team provide mental healthcare to students who require support in primary care, and are a common point of entry for triage, assessment and referral (where needed) onto specialist mental health services.

Contact the team for advice and support and, if appropriate, to book a mental health triage appointment.  

  • Jane Gittins, Mental Health Practitioner
  • Emma Smart, Mental Health Practitioner (on maternity leave)
  • Philip Cohen, Mental Health Practitioner 

View their student intranet page for more information

Wellbeing: Multifaith Chaplaincy 

Supporting you....with your faith and spirituality 

The Multifaith Chaplaincy team aim to model inclusion on campus and the Chaplains work together to support spiritual and religious development.  They are happy to offer a listening ear to anyone in need - whether you have a religious belief or not.

Contact the team for advice and support.

  • Revd. Dr. Orion Edgar, Anglican Chaplain
  • Fr. John Dickson, Catholic Chaplain
  • Nisar Shaikh, Muslim Chaplain
  • Jackie Barber, Multifaith Chaplaincy & Weddings Co-ordinator

View their student intranet pages for more information.

Wellbeing: Support & Guidance 

Supporting you....with wellbeing guidance 

The Wellbeing Support & Guidance triage team offer wellbeing advice and guidance to students to support you in maintaining a healthy lifestyle which will enable you to make the most of your Royal Holloway experience. They also oversee the Be a Good Neighbour campaign supporting students living in the local community.

Contact the team for support and advice. 

The team hold Zoom virtual drop in sessions between 11:00am - 2:00pm each weekday

  • Lucy Cox, Senior Wellbeing Manager (Support & Guidance) (from October 2021)
  • Kate Corti, Wellbeing Adviser
  • Susan Eastburn, Wellbeing Adviser
  • Emma Stanley, Wellbeing Adviser
  • Under recruitment (new role), Harassment & Wellbeing Adviser
  • Clement Jones, Community Support Co-ordinator
  • Liz Hudson, Phil Simcock, Carolyne Wishart, David Hannaby, Community Wellbeing Advisers

View their student intranet pages for more information.


Contact the Wellbeing Department 

You can make direct contact with any of our teams through the team email mailbox or if you are uncertain which service you need please email the central Supporting You at Royal Holloway mailbox. 

Staff requests for advice, training or copies of our publications should be directed to the department senior team.   

September 2021: The teams are now back on campus with members of each team available on campus each weekday. All teams remain contactable by email, and MS Teams. Appointments are mainly via MS Teamse and we can discuss face-to-face appointments where there is a need or preference for this.  In person appointments when agreed will be held in a socially distanced way preferably with face coverings worn unless an exemption applies.  

Feedback on Wellbeing services 

We welcome feedback from students and staff on our services to help us continually advance and develop.  

Please complete our online feedback form to help us best support you at Royal Holloway