IT FAQ home Keyword(s) What happens when I change my mobile phone? Can I scan on the University printers? How do I install SPSS? How can I access Campus Connect now that it's been updated? Why won't the VPN connect? It tells me it's connecting, but then doesn't. What IT support is there for disabled students? What is Moodle? What's included in Office 365 for Royal Holloway students? What do I do if I don't have a mobile phone or have a very old model? Software - Which software is installed on lab PCs? What do I do if I have opened an infected email attachment or clicked on spam? What is the maximum email size I can send and receive? Can I print from my Linux machine? How do I install ArcGIS? What are my (Y:) and (W:) drives? What are randomized MAC addresses? I'm getting the message 'Your email or password is incorrect,' when trying to log into my emails. What do I do? What's the difference between my username, email address, and my Microsoft Office 365 ID? What is OneDrive? How can I install EndNote? I'm about to graduate – how can I save my email data? What email clients are supported at Royal Holloway? What is Eduroam and how do I use it? How do I change my default authentication method? Can I access my files off-campus? Displaying 26 to 50 of 63 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 More IT Support. Back to the IT Homepage.