IT FAQ home Keyword(s) Can I print single/double sided on the College printers? Why won't the VPN connect? It tells me it's connecting, but then doesn't. How do I change my default authentication method? Can I access my files off-campus? My FAQ isn't listed. How do I get help? What are phishing emails? How do I install the printer drivers for Mac? Can visitors use CampusNet? What is Moodle? How can I access Campus Connect now that it's been updated? Can I print to the Royal Holloway printers from my own device? What IT support is there for disabled students? What do I do if I don't have a mobile phone or have a very old model? Software - Which software is installed on lab PCs? What do I do if I have opened an infected email attachment or clicked on spam? What is the maximum email size I can send and receive? Can I print from my Linux machine? What is Turnitin and how do I use it? How do I register for CampusNet? What are my (Y:) and (W:) drives? How can I install EndNote? The CampusNet registration page doesn't appear when I try to connect. What do I do? How can I access large format printing? When I try to log into my emails I get the message 'We don't recognise this User ID or password'. What should I do? What happens when I change my mobile phone? Displaying 26 to 50 of 63 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 More IT Support. Back to the IT Homepage.