IT FAQ home Keyword(s) Is there a Moodle app? My preferred authentication method of security methods isn't an option for my default method, what's going on? How can I access Campus Connect now that it's been updated? What IT support is there for disabled students? Can I print to the Royal Holloway printers from my own device? Can I get Office for Mac? What antivirus software should I use on my personal devices? Where are the University printers? How do I set up eduroam on Linux? Why am I being asked to re-register my device to CampusNet? How do I add additional MFA methods? Will MFA use my mobile data or charge me to receive calls or messages, and how will this affect me if I travel abroad? What's included in Office 365 for Royal Holloway students? How do I install ArcGIS? What are my (Y:) and (W:) drives? Why won't the VPN connect? It tells me it's connecting, but then doesn't. Can I get Office 365 and Microsoft Teams for free? How do I deal with spam email? What is Moodle? I'm getting the message 'Your email or password is incorrect,' when trying to log into my emails. What do I do? What's the difference between my username, email address, and my Microsoft Office 365 ID? What is OneDrive? How can I install EndNote? How much space do I get in my email inbox? How much printer credit do I get from the University? Displaying 1 to 25 of 63 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 More IT Support. Back to the IT Homepage.