IT FAQ home Keyword(s) Is there a Moodle app? What are randomized MAC addresses? I'm getting the message 'Your email or password is incorrect,' when trying to log into my emails. What do I do? What's the difference between my username, email address, and my Microsoft Office 365 ID? What is OneDrive? What is Turnitin and how do I use it? How do I change my default authentication method? How do I install Nvivo? What are my (Y:) and (W:) drives? The CampusNet registration page doesn't appear when I try to connect. What do I do? How do I install SPSS? Can I access my files off-campus? My FAQ isn't listed. How do I get help? What are phishing emails? How do I install the printer drivers for Mac? Can visitors use CampusNet? Do I need to back up my work? Can I print to the Royal Holloway printers from home? How do I log in to my emails? How do I log in to Campus Connect? How do I map a network drive on a Mac? How can I install MATLAB? How do I add additional MFA methods? Will MFA use my mobile data or charge me to receive calls or messages, and how will this affect me if I travel abroad? How do I restore documents to my network drives? Displaying 1 to 25 of 63 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 More IT Support. Back to the IT Homepage.