IT FAQ home Keyword(s) Can I print to the Royal Holloway printers from home? What do I do if I don't have a mobile phone or have a very old model? Software - Which software is installed on lab PCs? What do I do if I have opened an infected email attachment or clicked on spam? What is the maximum email size I can send and receive? Can I print from my Linux machine? How do I install ArcGIS? Is there a Moodle app? What are randomized MAC addresses? How can I access large format printing? My preferred authentication method of security methods isn't an option for my default method, what's going on? Can I get Office 365 and Microsoft Teams for free? How do I deal with spam email? How much space do I get in my email inbox? How much printer credit do I get from the University? How do I set up eduroam for Windows 10? The CampusNet registration page doesn't appear when I try to connect. What do I do? I'm getting the message 'Your email or password is incorrect,' when trying to log into my emails. What do I do? What's the difference between my username, email address, and my Microsoft Office 365 ID? What is OneDrive? How can I install EndNote? How do I restore documents to my network drives? I'm getting an error message when I try and access Campus Connect. How do I fix it? What is Turnitin and how do I use it? When I try to log into my emails I get the message 'We don't recognise this User ID or password'. What should I do? Displaying 1 to 25 of 63 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 More IT Support. Back to the IT Homepage.