IT FAQ home Keyword(s) How do I restore documents to my network drives? What's included in Office 365 for Royal Holloway students? The CampusNet registration page doesn't appear when I try to connect. What do I do? My preferred authentication method of security methods isn't an option for my default method, what's going on? How do I install Nvivo? What IT support is there for disabled students? Can I get Office 365 and Microsoft Teams for free? How do I deal with spam email? How much space do I get in my email inbox? What are my (Y:) and (W:) drives? What are randomized MAC addresses? What do I do if I don't have a mobile phone or have a very old model? How do I install ArcGIS? Software - Which software is installed on lab PCs? What do I do if I have opened an infected email attachment or clicked on spam? What is the maximum email size I can send and receive? Can I print from my Linux machine? What is Eduroam and how do I use it? How do I register for CampusNet? Can I print single/double sided on the College printers? Can I print to the Royal Holloway printers from home? How do I add additional MFA methods? Will MFA use my mobile data or charge me to receive calls or messages, and how will this affect me if I travel abroad? I'm about to graduate – how can I save my email data? Why won't the VPN connect? It tells me it's connecting, but then doesn't. Displaying 1 to 25 of 63 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 More IT Support. Back to the IT Homepage.