IT FAQ home Keyword(s) Can I print to the Royal Holloway printers from my own device? How can I add my email account to my phone, tablet or computer? How do I change my password? How do I map a drive on Windows 10? How do I top up my printer credit and check my balance? How do I register for CampusNet? How do I install Nvivo? Is there a Moodle app? How do I add additional MFA methods? Will MFA use my mobile data or charge me to receive calls or messages, and how will this affect me if I travel abroad? How do I restore documents to my network drives? Why won't the VPN connect? It tells me it's connecting, but then doesn't. How do I log in to my emails? How do I log in to Campus Connect? How do I map a network drive on a Mac? How can I install MATLAB? How can I access Campus Connect now that it's been updated? How do I change my default authentication method? What is Turnitin and how do I use it? The CampusNet registration page doesn't appear when I try to connect. What do I do? What are my (Y:) and (W:) drives? I'm getting the message 'Your email or password is incorrect,' when trying to log into my emails. What do I do? What's the difference between my username, email address, and my Microsoft Office 365 ID? What is OneDrive? How can I install EndNote? Displaying 1 to 25 of 63 Previous 1 2 3 Next Contact us itservicedesk AT rhul.ac.uk 01784 41 4321 More IT Support. Back to the IT Homepage.